I’m on the senior staff of a local manufacturing firm. One of our hard working folks applied for a couple supervisory positions, but didn’t get the jobs. This hit him hard and he decided to leave the company. He got an interview with a place that makes robotic arms, but they wanted references. One of my folks heard this and sent the guy to see me. I took an hour and wrote a letter that said exactly what I thought of this guy, and what a great add he’d be to any organization. Dude sent the letter and within half an hour got an offer—$35 an hour with full medical and dental. Just as important, he leaves knowing he’s respected and valued. I’m so tickled for him I spent the day smiling.
Words are free, but the thoughts they convey are priceless. The day you’re too busy to give a few good words to the people who make your job possible is the day you need to quit.